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For privacy, only the general area is shown – the exact address is never revealed.
A protected tracked delivery. Nobody sends an item on a promise, or pays for a parcel that never arrives.
Tap Buy now and pay online. Gettit holds your payment securely; the seller is not paid yet.
The seller posts the item with a prepaid, tracked Australia Post label. You follow the tracking in the app.
On delivery you have 48 hours to check it and confirm receipt to release the payment. If you do nothing, it releases automatically.
You are refunded if the item never arrives or is materially not as described. It does not apply to a change of mind, or minor variations expected with a used item.
If something is wrong, start a return in the Gettit app before the 48 hours pass. This keeps your payment held and lets us issue a tracked, prepaid return label.
Make sure your listing is accurate and not misleading. When a buyer pays, Gettit holds the money, so you know it is there before you post.
Pack the item and send it with the prepaid, tracked Australia Post label.
Your payment is released once the buyer confirms receipt, or automatically 48 hours after delivery.
If a buyer claims an item is not as described, Gettit reviews the evidence from both sides and makes a fair, final decision based on your original listing.
Make sure your listing is accurate and not misleading. When a buyer pays, Gettit holds the money, so you know it is there before you post.
Pack the item and send it with the prepaid, tracked Australia Post label.
Your payment is released once the buyer confirms receipt, or automatically 48 hours after delivery.
If a buyer claims an item is not as described, Gettit reviews the evidence from both sides and makes a fair, final decision based on your original listing.
Gettit Protection holds the payment safely until delivery, and the seller knows it is secured before they post. Read the full terms.
